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Q&A

  • Is QR payment (contactless payment) possible?

    We Chat Pay, LINE Pay, ALIPAY, d payment, PayPay, ORIGAMI Pay, Mercari Pay, au Pay can be used.
  • Is there a shuttle service from the port?

    Tonosho Port until 19:00 (There is no pick-up service from other ports, so please move to Tonosho Port).Please use a taxi after 19:00.
    If yoContinue reading
  • Is there a free parking lot?

    Yes.Parking lot (outdoor) is available free of charge.
  • How far is the car from the port?

    Tonosho Port takes about 10 minutes by car from Tonosho Port (Takamatsu / Departure and arrival port from Okayama), about 50 minutes by car Continue reading
  • Please tell me the check in time and check out time

    Check-in is from 3 pm to 7 pm.We are pleased if you can call the front desk if your arrival is delayed.Check out is until 10 AM.
  • Can I leave my luggage before check-in?

    We will keep your luggage even before check-in.Feel free to order us.
  • May I mail the package in advance?

    Yes.We will keep you until check-in.Please describe your reservation's guest name and staying day in the sender's column.
  • Please tell me the contents of cancellation policy.

    The cancellation provision of our hotel is as follows.However, if there is a setting of your own cancellation rule about reservation via theContinue reading
  • Please tell me the time of meal.

    Dinner will start from 18:00 to 19:30.Please let us know your desired time at check-in.Breakfast is served from 7:00 to 9:00.
  • Can I eat at the restaurant without prior reservation?

    Advance reservation is required for all meals in the restaurant.Please note.
  • I have food allergies, can you handle it?

    If you have poor food and allergic ingredients, we will prepare alternative meal to the extent possible, so please consult with us 3 days beContinue reading
  • Can I use Wi-Fi inside the facility?

    Free Wi-fi service is available only in lobby.There is no Wi-fi service in the room.Please note.
  • Is there a smoking room?

    All rooms are non-smoking.If you are a smoker, please use the two outdoor smoking areas.
  • Are there rooms for disabled people?

    Only one room is in the club floor room.However, there are stairs to move to the public bath.
  • What is the bath time of the public bath?

    The public bath is open from 16:00 to 23:00 in the evening.Currently, the morning bath is only on Sundays to prevent coronavirus infections.Continue reading
  • Is there a shop?

    There is a shop "Kairo Shoten shop" within this facility. Business hours are from 7:00 to 21:00.
  • Is there a cafe room?

    Coffee and alcoholic beverages can be enjoyed in the lobby (there is no light meal available).Coffee lounge opening hours are from 7 AM to 9Continue reading
  • How many people can use the banquet hall?

     There is a large and small ballroom for 6 to 200 people.
    Please use according to your application (Advance reservation is required.).
  • Since it is an anniversary, can I order a cake?

    We will have a cake reservation for celebrations such as your birthday.Please make a reservation by the day before your stay.If you need canContinue reading
  • Do you have a launderette?

    Yes.A coin-operated laundrette is installed in front of the entrance of the public bath.Detergent is sold at the front desk.
    ■Washing machinContinue reading
  • Is there a pool?

    Currently, we do not open outdoor pool.
  • Is there rental of Shogi, Go and Mahjong?

    Yes.We are preparing (charged).Shogi · Go will be 1,000 yen per day (excluding tax), Mahjong will be 4000 yen per day (excluding tax).

Reserve·Contact us

Please feel free to contact us if you have any questions.