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Q&A
Is QR payment (contactless payment) possible?
We Chat Pay, LINE Pay, ALIPAY, d payment, PayPay, ORIGAMI Pay, Mercari Pay, au Pay can be used.Is there a shuttle service from the port?
Tonosho Port until 19:00 (There is no pick-up service from other ports, so please move to Tonosho Port).Please use a taxi after 19:00.
If yo…Continue readingIs there a free parking lot?
Yes.Parking lot (outdoor) is available free of charge.How far is the car from the port?
Tonosho Port takes about 10 minutes by car from Tonosho Port (Takamatsu / Departure and arrival port from Okayama), about 50 minutes by car …Continue readingPlease tell me the check in time and check out time
Check-in is from 3 pm to 7 pm.We are pleased if you can call the front desk if your arrival is delayed.Check out is until 10 AM.Can I leave my luggage before check-in?
We will keep your luggage even before check-in.Feel free to order us.May I mail the package in advance?
Yes.We will keep you until check-in.Please describe your reservation's guest name and staying day in the sender's column.Please tell me the contents of cancellation policy.
The cancellation provision of our hotel is as follows.However, if there is a setting of your own cancellation rule about reservation via the…Continue readingPlease tell me the time of meal.
Dinner will start from 18:00 to 19:30.Please let us know your desired time at check-in.Breakfast is served from 7:00 to 9:00.Can I eat at the restaurant without prior reservation?
Advance reservation is required for all meals in the restaurant.Please note.I have food allergies, can you handle it?
If you have poor food and allergic ingredients, we will prepare alternative meal to the extent possible, so please consult with us 3 days be…Continue readingCan I use Wi-Fi inside the facility?
Free Wi-fi service is available only in lobby.There is no Wi-fi service in the room.Please note.Is there a smoking room?
All rooms are non-smoking.If you are a smoker, please use the two outdoor smoking areas.Are there rooms for disabled people?
Only one room is in the club floor room.However, there are stairs to move to the public bath.What is the bath time of the public bath?
The public bath is open from 16:00 to 23:00 in the evening.Currently, the morning bath is only on Sundays to prevent coronavirus infections.…Continue readingIs there a shop?
There is a shop "Kairo Shoten shop" within this facility. Business hours are from 7:00 to 21:00.Is there a cafe room?
Coffee and alcoholic beverages can be enjoyed in the lobby (there is no light meal available).Coffee lounge opening hours are from 7 AM to 9…Continue readingHow many people can use the banquet hall?
There is a large and small ballroom for 6 to 200 people.
Please use according to your application (Advance reservation is required.).Since it is an anniversary, can I order a cake?
We will have a cake reservation for celebrations such as your birthday.Please make a reservation by the day before your stay.For details of …Continue readingDo you have a launderette?
Yes.A coin-operated laundrette is installed in front of the entrance of the public bath.Detergent is sold at the front desk.
■Washing machin…Continue readingIs there rental of Shogi, Go and Mahjong?
Yes.We are preparing (charged).Shogi · Go will be 1,000 yen per day (excluding tax), Mahjong will be 4000 yen per day (excluding tax).
Reserve·Contact us
Please feel free to contact us if you have any questions.